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Our experience of working with dealers over many years means that we understand, first hand, the importance of you being able to deliver the very best product and after-sales care to your customers. A happy customer means repeat business, either from the same customer or through recommendations.
That is why at Gateway Leisure we will work alongside you to deliver a truly exceptional after-sales care with the help of our warranty products, experienced team of advisors and network of contacts across the country.
By providing your customers with a Gateway Leisure Guarantee, you will get peace of mind knowing that if they make use of their Guarantee, we will handle their claim swiftly and efficiently, thereby protecting your customer relationship.
We have developed a unique and easy to use administration system, especially for dealers. Once you are signed up to our dealer guarantee scheme, you will gain access our administration system which allows you to easily create new policies and monitor performance. This system also facilitates a fast turnaround time when it comes to handling a customer’s claim ... making us more efficient than our competitors.
Wherever possible, we will refer any necessary repairs back to you. If this is not possible we will call on our network of dealer contacts and mobile repairers across the country to resolve the problem as quickly as possible.
If you are a dealer and would like to discuss how you may benefit from introducing customers to a Gateway Leisure Dealer Guarantee (for Caravan and Motorhomes) please call us on 01484 608375 |
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